Help
	Placing an order with us is safe, straightforward and simple. Here's how it works: Ordering... ...is easy and you can do it in four different ways. Online via our secure server is the best method, but we do accept orders by fax, over the phone and by post. We accept Visa, Mastercard, Delta, Switch, Electron, Solo & American Express. Cheques should be denominated in Pounds Sterling, drawn on a UK bank. Because 'I Want Inks' is part of the Kanection group, please make your cheques payable to Kanection Ltd. For all the offline numbers and addresses, check our contact details. Your Safety... ...is guaranteed because 'I Want Inks' uses a secure server to encrypt your credit or debit card information, which keeps all transactions totally safe. We have never had a single reported case of fraudulent card use from any of our customers. Our online ordering process is quick and easy to follow. Delivery... ...free of charge to anywhere in the UK. If an item is in stock it will normally be despatched within 24 hours and be with you within 1 to 3 days. If for any reason there's a delay with the expected delivery time, we will contact you and explain the situation. Returns And Refunds... ...are both easy as part of our total customer service. If for any reason you aren't happy with your purchase, we'll give you a full refund or exchange. Simply return the item in it's original packaging with your receipt to us within 7 days of purchase. If the return is the result of an error on our part, we'll also pay for the return postage costs. Please read the 'I Want Inks' Terms and Conditions.